<?php
//=======================================
//###################################
// Kayako Web Solutions
//
// Source Copyright 2001-2004 Kayako Infotech Ltd.
// Unauthorized reproduction is not allowed
// License Number: $%LICENSE%$
// $Author: rlederman $ ($Date: 2007/07/31 01:28:44 $)
// $RCSfile: livesupport.php,v $ : $Revision: 1.21 $ 
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
//
//###################################
//=======================================

$__LANG = array (
    'livesupport' => 'Live Support',
    'adcampaign' => 'Ad Campaign',
  'incomingchat' => 'Pending Chat',
  'inchat' => 'In Chat',
  'browsing' => 'Browsing',
  'fullname' => 'Full Name',
  'email' => 'E-mail',
  'department' => 'Department',
  'visitorblocked' => 'Visitor banned by %s',
  'sno' => 'No.',
  'dateadded' => 'Date',
  'addedby' => 'Added By',
  'note' => 'Note',
  'nonotesavailable' => 'There are no notes available for this visitor',
  'conversation' => 'Conversation',
  'nochatactive' => 'There is no chat active for this visitor',
  'refresh' => 'Refresh',
  'goback' => 'Go Back',
  'nohistoryavailable' => 'There is no chat history for this visitor',
  'chatid' => 'Chat ID',
  'date' => 'Date',
  'fullname' => 'Full Name',
  'staffname' => 'Staff Name',
  'department' => 'Department',
  'chatleave' => '%s has left the chat conversation.',
  'chatenter' => '%s has joined the chat conference.',
  'chatexpired' => 'Chat session has expired or ended.',
  'clientnoresponse' => 'The client\'s chat window is not responding. If you continue to receive this message, the client may have ended the chat session, or the session may have timed out.',
  'staffchaterror' => 'Unable to start staff-to-staff chat; no department found.',
  'errorchatnotstarted' => 'Unable to deliver the chat message. Please wait for the chat session to begin.',
  'errorchatended' => 'Unable to deliver the message. The chat session has either ended or expired.',
  'noliveresponseerror' => 'You must use the LiveResponse Desktop Application to view this page properly',
  'typingmsg' => '%s is typing...',
  'startingvoicechat' => 'Starting voice chat with %s (%s)',
  'startingstaffviewshare' => 'Starting ViewShare session with %s',

  /**
  * ###############################################
  * Tools
  * ###############################################
  */
  'tools' => 'Tools',
  'htmlbutton' => 'HTML Button',
  'htmlcode' => 'HTML Code',
  'desc_htmlcode' => 'Copy this HTML code to all the locations that you wish to track your visitors from. This HTML Code will print an Online or Offline status imagedepending upon the status of Staff Members.',
  'generate' => 'Generate',
  'alldepartments' => '-- All Departments --',
  'fordepartment' => 'Department',
  'desc_fordepartment' => 'If a specific department is chosen here, '.SWIFTPRODUCT.' will only use this department for determining the online/offline status of staff users.  Client users will also only be able to choose this department when requesting a chat.<br/><br/><b>NOTE:</b> This means that if all the staff users in this department are offline, even if other staff users are available, the client user will be told that live support is unavailable.',
  'generatedcode' => 'New HTML code generated. Copy &amp; paste it from the field below.',
  'textlink' => 'Text Link',
  'visitortracking' => 'Visitor Tracking',
  'customsettings' => 'Custom Settings',
  'onlinetext' => 'Staff Online Text',
  'desc_onlinetext' => 'This is the text that is displayed if there is at least one available staff user in the specified department.',
  'offlinetext' => 'Staff Offline Text',
  'desc_offlinetext' => 'This is the text that is displayed if there are no available staff users in the specified department.',
  'conlinetext' => 'Live support is available. Chat now!',
  'cofflinetext' => 'Live support is unavailable. Please leave a message.',
  'emailsignature' => 'E-mail Signature',
  'taggenerator' => 'Tag Generator',
  'emailbutton' => 'E-mail Button',

  /**
  * ###############################################
  * Messages
  * ###############################################
  */
  'messages' => 'Messages',
  'newmessagelist' => 'New Message List',
  'repliedmessagelist' => 'Replied Message List',
  'markasreplied' => 'Mark as Replied',
  'staffname' => 'Staff Name',
  'createdon' => 'Created On',
  'repliedon' => 'Replied On',
  'messagedeleteconfirm' => 'Message "%s" deleted successfully',
  'reply' => 'Reply',
  'messagereply' => 'Message Reply',
  'messagedetails' => 'Message Details',
  'replydetails' => 'Reply Details',
  'clientname' => 'Full Name',
  'clientemail' => 'E-mail',
  'subject' => 'Subject',
  'contents' => 'Contents',
  'subjectformat' => 'Re: %s',
  'sendreply' => 'Send Reply',
  'redirect_messagereplied' => 'Sending reply to "%s"',
  'confirmmessagereplied' => 'Sent reply to "%s',
  'details' => 'Details',
  'replied' => 'Replied',
  'repliedmessages' => 'Replied Messages',
  'replytomessage' => 'Reply to Message',
  'newmessages' => 'New Messages',
  'repliedmessages' => 'Replied Messages',
  'messageoptions' => 'Message Options',
  'deletemessage' => 'Delete Message',
);
?>